Patient Journey Workflow

Architecture Diagram
 
stateDiagram-v2
    [*] --> SymptomSearch
    SymptomSearch --> AITriage
    AITriage --> SpecialistMatching
    SpecialistMatching --> BookAppointment
    BookAppointment --> DigitalPassIssued
    DigitalPassIssued --> ChamberArrival
    ChamberArrival --> QueueCalling
    QueueCalling --> DoctorConsultation
    DoctorConsultation --> DigitalPrescription
    DigitalPrescription --> [*]

Key Touchpoints#

• Initial Discovery: Patient searches symptoms or doctors on the homepage.
• Smart Booking: Patient selects a chamber slot and confirms appointment.
• Live Queue Pass: Patient monitors real-time queue position on mobile.
• Consultation & Rx: Doctor generates digital prescription synced to patient profile.